Cisco’s Telepresence – Welcome to the Human Network !!

Cisco’s Telepresence …Being a part of a Business Discussion and Sharing Conference Tables from Miles Away..!!!

Telepresence ushers in a new era of improved communications and collaboration. Having seen a Telepresence meeting in action, I am both deeply impressed and astonished at the new marvel of connecting people anytime and anywhere in the world. Telepresence isn’t the future of technology …rather I’d like to call it the new reality of doing business in an intricately networked and globalized economy thus allowing us to efficiently and meaningfully collaborate with our peers, customers, partners, and suppliers situated in any corner of the world, across a multitude of organizational functions and supply chains. At best, to me it’s a technology that brings people and information together real-time to foster innovation and minimize decision times.

Let’s begin this blog post by defining what Cisco’s telepresence is all about. According to John Chambers, Cisco® TelePresence1 is a new conferencing technology that creates a unique, “in-person “experience over the network by combining innovative video, audio, and interactive elements. Telepresence fosters a collaboration that allows us to share a conference table and your ideas—when in reality, you’re a continent away. The video proved this point beautifully as it showed us how people from Tokyo, London, Bangalore and San Jose were sitting across a conference table and having a meaningful business discussion even though they were in different continents miles away.

In most large companies like GE, Nortel, Verizon and Deloitte to name a few, Telepresence is used by their managers for connecting with their dispersed teams scattered in far flung places and different parts of the world. In HR specifically, some of these companies are using the Telepresence feature in their overseas recruitment and interviewing processes, training solutions as well as for other talent management initiatives. A potential avenue for using this technology in my previous company could be for initiating the significant Group wide Organization Health Survey – an annual CEO initiative wherein feedback is given by each management cadre employee across the 23 different countries across the globe on the organization culture and work ethics. Therefore some of the potential benefits that come to my mind would be:

● Accelerate our decision making: Whether in Talent Management initiatives or Employment Forums, the tool has the ability to bring talents, resources, and decision makers dispersed throughout different geographic regions and organizational areas together to synchronize and commit on business objectives and relevant execution blueprints.

● Bring Innovation across the value chain: There are numerous occasions wherein we seek the insights and feedback of our customers and suppliers to make improvements and innovations within our value chain. The interactive nature of this technology allows us to communicate effectively to transform our business processes and benefit from heightened levels of customer satisfaction and innovation.

● Scale up resources: As recruiters, we face a talent – skill shortage. With Telepresence, regardless of where the right talent is available, we are in a position to leverage their productivity to the optimum extent and also in a cost effective manner.

● Integrate with other collaboration applications: In a world characterized by Unified Computing, we need to have superlative integration with our own existing video conferencing technologies, Web 2.0 technologies.

While I could continue effortless with this article singing peons of how great Cisco® TelePresence is, I’d just like to conclude by saying that it is leading the way for business collaboration in world sans boundaries.

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